Refund and Returns Policy

At eBook-to-Audio.com, we strive to ensure that you are completely satisfied with your purchase. However, we understand that there may be circumstances where a refund or return is necessary. Please read our policy carefully to understand your options.

Refunds

  1. Digital Products: Due to the nature of digital products, including eBooks and audio files, we generally do not offer refunds once a purchase has been completed and the product has been accessed or downloaded. However, if you encounter technical issues with accessing or downloading your purchased product, please contact our customer support team for assistance.
  2. Physical Products: If you have purchased a physical product (such as a CD or USB drive), you may be eligible for a refund if the product is defective or damaged upon receipt. Please contact us within 15] days of receiving the product to initiate the refund process. We may require you to provide photographic evidence of the damage or defect.

Returns

  1. Digital Products: As digital products cannot be returned once accessed or downloaded, returns are generally not applicable. However, if you mistakenly purchased a product or changed your mind before accessing it, please contact us within 16 days of purchase to discuss the possibility of a refund or exchange.
  2. Physical Products: If you wish to return a physical product due to defect or damage, please contact us within 15 days of receiving the product to initiate the return process. The product must be returned in its original packaging and in the same condition as when it was received. Once we receive the returned product and verify the defect or damage, we will process a refund or replacement.

Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please contact us at [email address] or through our contact form.

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